1. Confidentiality is key.
Participants must be free to discuss whatever personal or organizational issues they see as barriers to their success. Coaches never reveal the results of individual coaching sessions.
2. Change comes from within.
Although our coaches assist participants to establish development plans and suggest areas for improvement, our primary focus is to help participants see for themselves where they need to improve, and how to do it. Only when a commitment to change is internalized does real change happens.
3. Real learning comes from real practice.
Each organization has its own culture and its own expectations for employees. Our coaches emphasize development plans that focus on practicing different approaches, tracking progress, and evaluating relative levels of success.
4. An effective program promotes continuous learning.
The most successful coaching programs result in both individual and organizational improvements. In addition to one-on-one sessions with participants to support individual growth, AEI prepares an organizational summary of high-level themes for the sponsor of the coaching program to support organizational improvement.